A: The product is covered by a 1-Year manufacturer warranty. To open a warranty claim, use the "Contact Us" in the website menu to open a ticket. You can also navigate directly to the page at https://www.allpoweramerica.com/Contact-Us_ep_43.html. If you have questions, please contact our customer support at E-mail:
[email protected] or call us toll free at: (888) 896-6881 or direct at (704) 966-5080. We are open M-F 8am to 4pm PST. We will find the best possible solution for you. to get the unit running properly.